Customer Service Executive

DHL is looking for a Customer Service Executive to join its team in Colombo 2. This is a full-time position. The closing date for applications is 19 November 2026.

Job summary

• Post: Customer Service Executive
• Employer: DHL
• Location: Colombo 2
• Job type: Full-time
• Closing date: 19 November 2026

About this kind of job

Office roles involve handling documents, answering calls and emails, keeping records and supporting the team. Good English, computer literacy and an organised way of working help a lot.

What the job involves

• ~ Work in Customer Service call center, manage calls from Customer Service hotline, Email
• ~ Live Chat and provide quality service to both local and overseas customers
• ~ Handle order booking and shipment tracking to provide one-stop solution
• Seize upselling and cross-selling opportunity of valued added services
• ~ Work with team members to achieve overall CS performance standards
• Personal Profile
• Passed the G.C.E Advanced Level
• Good command of spoken and written English and Tamil

Who can apply

The advert does not list special requirements – send your CV and explain why you are a good fit for this post.

How to apply

You can apply by email – the details are in the "How to apply" section.

Tip from JobPortal

Show your computer skills (MS Office, typing) and any office experience in your CV. Never pay money to get a job.