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Customer Success Manager

Tenable

Posted 5 h ago 0 views

Closing date29 Nov 202630 days left

LocationRemote / Work from home

CategoryManagement & Executive

SalaryNegotiable

Job poster

Tenable is hiring a Customer Success Manager. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

You need a laptop, a stable internet connection and good written English.
Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

This listing comes from Jobicy. Read the full original advert and apply there.

Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly
Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes
Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives
Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction
Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption
Exceptional communication (written and verbal), problem-solving, and time-management skills
Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly
Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment