Client Success Manager

Health Hue Digital is hiring a Client Success Manager. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Client Success Manager
• Employer: Health Hue Digital
• Where: Remote – open to Worldwide (includes Sri Lanka)
• Job type: Full-time
• Level: Mid-level
• Apply by: 7 December 2026 (or until the post is filled)

What the job involves

• Own a book of clinic accounts from post-onboarding through renewal
• Run regular reporting calls that a clinic owner finds genuinely useful
• Spot risk early — quiet accounts, slipping results, unanswered leads — and act on it
• Coordinate the internal teams that fix what you find
• Drive adoption of the platform inside each clinic, including front-desk staff
• Identify growth opportunities honestly, without selling something a clinic does not need

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Read the employer's requirements carefully and send a short, clear CV that matches this post. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Himalayas. Read the full original advert and apply there.

• 3+ years in account management or client success, ideally at an agency or SaaS
• Comfortable presenting performance numbers, including bad ones
• Strong organisation across many accounts and commitments
• Able to translate between clinic owners and technical teams
• Calm under an unhappy client
• Medical spa, clinic, or healthcare practice experience
• CRM administration experience
• Experience training non-technical staff on new software