Customer Success Engineer (Singapore)

Deepgram is hiring a Customer Success Engineer (Singapore). This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Success Engineer (Singapore)
• Employer: Deepgram
• Where: Remote – open to Singapore (includes Sri Lanka)
• Job type: Full-time
• Level: Director
• Apply by: 8 December 2026 (or until the post is filled)

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

What the employer offers

• We are happy to provide accommodations for applicants who need them

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• WHAT YOU'LL DO
• Own and manage the full customer lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy
• Maintain a deep understanding of Deepgram APIs, integrations, and AI/ML technologies
• Proactively identify and scope opportunities for expansion (cross-sell, upsell, multi-product adoption), partnering with Sales
• Develop and execute structured customer success plans that align business outcomes with Deepgram's product capabilities
• Track, analyze, and report on key performance indicators (adoption, usage, health, satisfaction, expansion, and overall revenue impact)
• YOU'LL LOVE THIS ROLE IF YOU
• Thrive at the intersection of sales engineering, account management, and customer success