Customer Support Intern

A vacancy for the post of Customer Support Intern is open at VPNexues Private Limited (Gampaha). This is a internship position. The closing date for applications is 8 February 2027.

Job summary

• Post: Customer Support Intern
• Employer: VPNexues Private Limited
• Location: Gampaha
• Job type: Internship
• Closing date: 8 February 2027

About this kind of job

Internships and trainee posts are a good way to start a career: you learn on the job with guidance from experienced staff.

What the job involves

• We're Hiring – Customer Support Intern
• About the Company
• Respond to customer enquiries through approved phone, email and chat channels
• Assist customers with application usage, product information and order-related questions
• Maintain accurate customer interaction records and support tickets
• Escalate payment, delivery, refund and technical issues to relevant teams
• Follow up on pending customer enquiries and resolutions
• Coordinate with operations and technical teams to improve customer satisfaction

What the employer offers

• Practical customer service and communication experience
• Training and guidance from experienced team members
• Exposure to e-commerce operations and customer support systems
• Internship completion certificate upon meeting programme requirements
• Performance-based consideration for future full-time opportunities, subject to available vacancies and management approval
• Practical customer service and communication experience

Who can apply

The employer is looking for candidates with the qualifications listed below.

How to apply

Applications are accepted by email or by phone; see "How to apply" below for the contact details.

Tip from JobPortal

A clear CV with your studies and any project work is enough – show that you are eager to learn. Never pay money to get a job.

• Experience: Students, Freshers & Recent Graduates
• Good written and verbal communication skills in English
• Strong interpersonal and customer-handling skills
• Basic computer knowledge and accurate record-keeping ability
• Good problem-solving skills and a willingness to learn
• Sinhala or Tamil communication skills are an advantage
• Familiarity with CRM tools or Google Sheets is beneficial
• University students, HND/diploma candidates and fresh graduates are welcome