Customer Support Specialist - APAC

Swapcard is hiring a Customer Support Specialist - APAC. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Support Specialist - APAC
• Employer: Swapcard
• Where: Remote – open to American Samoa, Australia, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei Darussalam, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Fiji, French Polynesia, Guam, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Republic, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Federated States of, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn, Russian Federation, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Tuvalu, United States Minor Outlying Islands, Vanuatu, Vietnam, Wallis and Futuna (includes Sri Lanka)
• Job type: Full-time
• Level: Mid-level
• Apply by: 7 January 2027 (or until the post is filled)

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

What the employer offers

• International team with 40+ nationalities (more on the way!) 🌍
• Remote-first policy with headquarters in Paris 🗼
• Thriving startup with career growth opportunities 🪴
• Open-minded culture that appreciates differences 👽
• Feedback-driven, supportive & curious team with a DIY mindset 🤔 🛠
• Generous Paid Time Off to ensure you have time for what matters most ❤️🏡

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Himalayas. Read the full original advert and apply there.