Dedicated Linux Desktop & Devices Support Engineer, Singapore

Canonical is hiring a Dedicated Linux Desktop & Devices Support Engineer, Singapore. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Dedicated Linux Desktop & Devices Support Engineer, Singapore
• Employer: Canonical
• Where: Remote – open to APAC (includes Sri Lanka)
• Job type: Full-time
• Level: Senior
• Apply by: 29 November 2026 (or until the post is filled)

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

What the job involves

• Investigate issues reported by customers by researching and escalating issues
• Work to resolve complex customer problems related to Canonical’s portfolio of products
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues
• Participate in a regular weekend working rotation
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
• What are we looking for in you
• Professional written and spoken English with excellent presentation skills

What the employer offers

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.