Director of Customer Success, APAC

UpGuard is hiring a Director of Customer Success, APAC. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Director of Customer Success, APAC
• Employer: UpGuard
• Where: Remote – open to Australia (includes Sri Lanka)
• Job type: Full-time
• Level: Director
• Apply by: 12 December 2026 (or until the post is filled)

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• Prior experience owning and running Technical Support and Implementation
• Proven results of increasing metrics such as NRR/GRR
• Understanding of Cyber Security best practices
• Bachelor's Degree in Business, Engineering, Cybersecurity, or a related field
• What's in it for you?
• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
• 18 weeks paid Parental Leave: Irrespective of parenting role