Enterprise Customer Success Manager (Japanese speaker)

Canonical is hiring a Enterprise Customer Success Manager (Japanese speaker). This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Enterprise Customer Success Manager (Japanese speaker)
• Employer: Canonical
• Where: Remote – open to APAC (includes Sri Lanka)
• Job type: Full-time
• Level: Midweight
• Apply by: 4 December 2026 (or until the post is filled)

About this kind of job

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

What the employer offers

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.