IT Associate

Softgic is hiring a IT Associate. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: IT Associate
• Employer: Softgic
• Where: Remote – open to Anywhere (includes Sri Lanka)
• Job type: Full-time
• Level: Midweight
• Apply by: 12 December 2026 (or until the post is filled)

About this kind of job

IT jobs involve building, testing or supporting software and systems, often as part of a team. Employers look for practical skills, a willingness to learn new tools and clear communication.

What the job involves

• Always strive for customer first attitude
• Maintain shared spreadsheet as needed for all teams involved
• Update tickets accordingly and transfer of data to the spreadsheets
• Work with all teams involved for process updates and changes to tickets and documents
• Act as liaison between all teams involved, keeping record of all meetings and documents
• Work with newly hired users to ensure an excellent day one experience

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

A short list of your projects or a GitHub / portfolio link helps your application stand out. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• 2-5 years’ experience working in a team environment with the ability to speak clearly and concisely with multiple levels of management and people
• Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones
• Create exceptional documentation in the form of SOP’s, end user and multi team documentation
• Strong Excel and tracking skills
• Strong technical aptitude–ability to quickly learn new concepts and tools
• Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI)
• Excellent writing and proofreading skills
• Excellent work ethic and strong intellectual curiosity