IT Executive

Cycle Pure Incense is looking for an IT Executive to join its team in Katunayake. The post is offered on a full-time basis. Make sure you apply before 25 January 2027.

Job summary

• Post: IT Executive
• Employer: Cycle Pure Incense
• Location: Katunayake
• Job type: Full-time
• Closing date: 25 January 2027

About this kind of job

IT jobs involve building, testing or supporting software and systems, often as part of a team. Employers look for practical skills, a willingness to learn new tools and clear communication.

What the job involves

• Provide end-to-end support for the SFA system used by the Sales team, coordinate with the Sales team to understand requirements and resolve system issues
• Train new sales users on SFA system usage and best practices, coordinate with SFA vendor for enhancements, bug fixes, and upgrades
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment
• Respond to user inquiries and requests for assistance and troubleshooting, and resolve technical issues with hardware, software, and network systems
• Maintain IT documentation, asset records, SOPs, and user manuals
• Coordinate with vendors and service providers to conduct scheduled services and maintenance activities
• Support the IT team in new project implementations and process improvements
• Potential candidates should be enthusiastic about adapting to new technologies (with a willingness to be based in Katunayake)

Who can apply

Candidates who meet the requirements listed below are invited to apply.

Tip from JobPortal

A short list of your projects or a GitHub / portfolio link helps your application stand out. Never pay money to get a job.

• Bachelor's degree or Higher Diploma in IT, Computer Science, or a related field
• A minimum of 1-2 years of experience in SFA, SAP ERP, end-user support, IT operations, Windows technologies, and network infrastructure
• Proficient in MS Windows 10/11 operating systems, MS Office 365, printer management, and computer device maintenance
• Exposure to a manufacturing environment will be a definite advantage
• The ideal candidate should be result-driven, adaptable, flexible, resourceful, and have a positive attitude
• Good communication skills in both English and Sinhala are required to interact with stakeholders at all levels of the organization
• Bachelor's degree or Higher Diploma in IT, Computer Science, or a related field
• A minimum of 1-2 years of experience in SFA, SAP ERP, end-user support, IT operations, Windows technologies, and network infrastructure