Senior Customer Success Manager - APAC

NetBox Labs is hiring a Senior Customer Success Manager - APAC. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Senior Customer Success Manager - APAC
• Employer: NetBox Labs
• Where: Remote – open to Australia (includes Sri Lanka)
• Job type: Full-time
• Level: Director
• Apply by: 3 December 2026 (or until the post is filled)

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• Experience with open-source software or developer-focused platforms
• Prior experience mentoring or leading other CSMs
• About NetBox Labs
• Our culture and values
• We own and solve problems with high attention to detail
• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win
• We prioritize simplicity and think twice before adding complexity
• Clear communication helps keep our team aligned and collaborating smoothly