Technical Support Coordinator - Female

Apply now for the Technical Support Coordinator - Female position at Super Neat Technology (Pvt) Ltd, Kelaniya. It is a full-time job. Applications are open until 26 November 2026.

Job summary

• Post: Technical Support Coordinator - Female
• Employer: Super Neat Technology (Pvt) Ltd
• Location: Kelaniya
• Job type: Full-time
• Closing date: 26 November 2026

About this kind of job

Technical posts are about installing, checking and repairing equipment or supervising work on site. Safety, practical skill and the ability to solve problems quickly matter most.

What the job involves

• Coordinate support requests from first contact to successful closure
• Manage inbound and outbound calls and provide clear customer updates
• Log, assign, track and follow up all technical service tickets
• Liaise with engineers and customers to meet agreed response times
• Maintain accurate service records, reports and documentation

Who can apply

Before you apply, check that you meet the requirements listed below.

Tip from JobPortal

Mention your NVQ, diploma or degree and the machines, tools or projects you have worked with. Never pay money to get a job.

• Female candidate
• Experience in call-centre, customer support or service coordination
• Strong organisation, follow-up, multitasking and problem-solving skill
• Excellent telephone etiquette and strong written and verbal crac
• CRM or ticketing-system and Microsoft Office experience is an advantag
• Attractive Sallary * Trainings & Career Growth Sales Commissions & Incentives