Travel Operations Manager | Remote | Luxury Travel Leadership

Fresh Prints is hiring a Travel Operations Manager | Remote | Luxury Travel Leadership. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Travel Operations Manager | Remote | Luxury Travel Leadership
• Employer: Fresh Prints
• Where: Remote – open to Philippines (includes Sri Lanka)
• Job type: Full-time
• Level: Director
• Apply by: 5 December 2026 (or until the post is filled)

About this kind of job

IT jobs involve building, testing or supporting software and systems, often as part of a team. Employers look for practical skills, a willingness to learn new tools and clear communication.

What the job involves

• What You’ll Do
• Lead and Develop Your Team
• Manage 3–4 Team Leads across all concierge functions
• Provide daily coaching, feedback, and support to develop their judgment and leadership
• Build a culture where ownership, precision, and empathy are balanced with speed and quality
• Conduct regular reviews to support team member growth and performance
• Own Shift Operations
• Direct all client-facing operations during your shift with real-time decision-making

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

A short list of your projects or a GitHub / portfolio link helps your application stand out. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• Background in luxury hospitality brands (hotels, premium concierge services)
• You don’t need to check every box—if you have ~80% of the skills and the drive to learn, we want to hear from you
• What Makes You Stand Out
• You’ve turned around an underperforming team or operation (and can show the metrics)
• You’re known as the manager people want to work for because you make them better
• You have a reputation for spotting issues before they become problems
• You think in systems but lead with empathy—process without people is just bureaucracy
• You’re comfortable being hands-on when needed while developing others to take ownership