Customer Billing Escalation Specialist

Palmetto Clean Technology is hiring a Customer Billing Escalation Specialist. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Billing Escalation Specialist
• Employer: Palmetto Clean Technology
• Where: Remote – open to Philippines (includes Sri Lanka)
• Job type: Full-time
• Level: Any
• Apply by: 10 December 2026 (or until the post is filled)

About this kind of job

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• 2-4 years experience in a role demonstrating strategic thinking and problem solving
• Salesforce experience preferred
• BS/BA preferred
• Enjoy working in a fast-paced and rapidly changing environment
• Good computer skills (G Suite, Microsoft)
• Ability to work alone or in a team
• Outstanding attention to detail
• Good collaboration and communication skills