Customer Experience Specialist

Clipboard is hiring a Customer Experience Specialist. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Experience Specialist
• Employer: Clipboard
• Where: Remote – open to APAC (includes Sri Lanka)
• Job type: Full-time
• Level: Any
• Apply by: 10 December 2026 (or until the post is filled)

About this kind of job

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• Fluent, professional-level English communication skills, both written and verbal
• Strong customer service instincts and the ability to communicate clearly, empathetically, and professionally
• Comfortable learning new tools, systems, and workflows quickly
• Thrives in fast-paced, high-ownership environments where priorities can shift quickly
• Proactive problem-solver who takes initiative without waiting for direction
• Strong attention to detail and ability to stay composed under pressure
• Collaborative teammate who communicates clearly and contributes positively to team performance
• Comfortable working across chat, voice, and email channels