Customer Success - Australia Clients

Sleek is hiring a Customer Success - Australia Clients. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Success - Australia Clients
• Employer: Sleek
• Where: Remote – open to Philippines (includes Sri Lanka)
• Job type: Full-time
• Level: Senior
• Apply by: 9 December 2026 (or until the post is filled)

About this kind of job

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

What the employer offers

• Some other great things about working at Sleek…

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Jobicy. Read the full original advert and apply there.

• Outcomes
• Renewal Rate and CSAT Targets
• Consistently achieve monthly renewal rate targets across the Australian client base
• Maintain and improve CSAT scores, ensuring customer trust and satisfaction throughout each renew
• Customer Investigation & Issue Resolution
• Conduct detailed, end-to-end investigations into customer interactions with Sleek
• Work cross-functionally with accounting, corpsec, product, and data teams to drive resolution and support seamless renewals
• Cash Collection via Renewal, Upsell & Upgrades