Customer Support Representative

Gymdesk is hiring a Customer Support Representative. This is a remote job – you can work from home in Sri Lanka for a company abroad.

Job summary

• Post: Customer Support Representative
• Employer: Gymdesk

land Islands (includes Sri Lanka)

• Job type: Contract
• Level: Entry-level
• Apply by: 6 January 2027 (or until the post is filled)

About this kind of job

Customer service work means helping customers by phone, chat or in person, solving their problems politely and recording each case.

Working remotely from Sri Lanka

• You need a laptop, a stable internet connection and good written English.
• Check the working hours (time zone) and how you will be paid (for example bank transfer, Payoneer or Wise) before you accept an offer.
• Foreign income received through banks in Sri Lanka may have tax rules – keep your payment records.

Tip from JobPortal

Mention the languages you speak well and any customer-facing experience. Apply only through the official link and never pay money to get a job.

Source

This listing comes from Himalayas. Read the full original advert and apply there.

• 1–3 years of experience in customer support, customer success, or a similar customer-facing role
• Service-minded at heart. You get energy from helping people, and you take pride in following through
• Patient and clear when explaining something technical. You can walk a gym owner through a billing setting or a scheduling issue in plain, reassuring language
• Calm and organized at a fast pace, able to juggle many conversations and prioritize what matters most
• A curious troubleshooter who digs into the "why" behind an issue instead of stopping at the first answer
• A clear, professional communicator in writing, on the phone, and over chat, with fluent English
• Comfortable working through a CRM or ticketing system (such as HubSpot), Slack, and other remote-work tools
• A quick learner who enjoys becoming an expert in complex software